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NOTIFICATION OF SYSTEM MAINTAINENCE

To enhance the service quality, two system maintenances by NTT Docomo will be performed.

1. Maintenance Time

 1st: 2025/04/17 22:00 to 2025/04/18 09:00

 2nd: 2025/04/28 22:00 to 2025/04/29 09:00

2. Applicable Products

 Below Part numbers of Nippon SIM for Japan will be impacted

 DHA-SIM-025/-095/-113/-138/-139/-149/-150

3. Reason

 Maintenance service by request of NTT-Docomo

4. Impact on Service

 New activation of SIM card service might not be possible during the maintenance period. Please activate

 your SIM out of the maintenance period.

5. Memo

 For SIM card already being using, the service will not be impacted.

Before contacting us

Frequently asked questions from customers are posted in the FAQ. Please take a look.

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