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FAQ
No application is required.
Cannot be charged.
The expiration date printed on the SIM package is the last usage start date. Please be sure to start using it by this date. If you start using it until this date, you can use it with the expiration date stated on the package.
The available period is as follows.・ The product number is DHA-SIM-023 / 025/043/057/088: The usage start date (1st day) is the same day, and it can be used during the expiration date stated on the package.・ Other than the above: The usage start date is from midnight the next day, and it can be used during the expiration date stated on the package.
Calls and SMS transmissions are not available.
Nippon SIM for Japan is for data communication only. A phone number for voice calls is not included.
Nippon SIM for Japan is for data communication only. SMS cannot be used. It cannot be used for sending / receiving SMS, SMS authentication for apps, etc.
The DoCoMo line Nippon SIM for Japan can be used in the NTT DoCoMo area throughout Japan. Please see the NTT DoCoMo website for details.
https://www.nttdocomo.co.jp/area/ Softbank line Nippon SIM for Japan It can be used in Softbank areas all over Japan. Please see the SoftBank website for details. https://www.softbank.jp/mobile/network/area/map/
The following bands are available.・ DoCoMo line:4G / LTE: Band1 (2.1GHz) / Band 3 (1.8GHz) / Band 19 (800MHz) / Band 21 (1.5GHz) / Band 28 (700MHz) / Band 42 (3.5GHz)3G / W-CDMA: Band 1 (2.1GHz) / Band 6 (800MHz) / 19 (800MHz)・ Softbank line:4G / LTE: Band1 (2.1GHz) / Band 3 (1.8GHz) / Band 8 (900MHz) / Band 41 (2.5GHz)3G: Band 1 (2.1GHz) / Band 8 (900MHz)
You can use it unless it is stated in the package that it cannot be used. However, if you are using an app-free product, communication by tethering may not be subject to count-free due to system restrictions.
APN (access point name) is a setting that allows the device to connect to the DHA mobile service.
SIM-free refers to devices whose communication is not locked by the carrier from which you purchased the product.Please follow the procedure from My docomo, My au, or My Softbank to unlock the SIM lock.NTT DoCoMo: https://www.nttdocomo.co.jp/support/unlock_simcard/ au: https://www.au.com/support/service/ mobile / procedure / simcard / unlock / Softbank: https://www.softbank.jp/support/faq/view/25919 It can be canceled at each company's shop other than online. Please check each company's website for SIM unlock fees at the shop.
The terminal is not locked by the SIM card carrier. Since you can use any SIM card, you can freely select the SIM card to use from carriers (or cheap SIM, prepaid SIM) in Japan.To use communication with our SIM card, APN setting is required.
If you purchase a product with a SIM number that starts with AX / GD or DN, you can use your doCoMo smartphone without unlocking the SIM.Please check the product description in advance or contact customer support if you are unsure.
(1) When using the following combinations, the device must be unlocked from the SIM lock.・ When using various Nippon SIMs with SoftBank / au terminals.・ When using a full MVNO line product with a doCoMo terminal.(2) Please check the supported frequencies of your device before using.Nippon SIM uses DoCoMo's network and supports the following frequencies.・ 4G / LTE: Band 1 (2.1GHz) / Band 3 (1.8GHz) / Band 19 (800MHz) / Band 21 (1.5GHz) / Band 28 (700MHz) / Band 42 (3.5GHz)・ 3G / W-CDMA: Band 1 (2100GHz) / Band 6 (800MHz) / Band19 (800MHz)Platinum band 4G / LTE: Band 19/28, 3G: Band 6 is supported, the easier it is to connect.* Only the product model number DHA-SIM-088 uses the SoftBank network, and the supported frequencies are 4G / LTE: Band 1 (2100GHz) / Band 3 (1800GHz) / Band 8 (900MHz) / Band 28 (700MHz) / Band 41 (2500GHz); 3G / W-CDMA: Band 1 (2100MHz) / Band 8 (900MHz).(3) APN setting is required when using. Click here for how to set the APN for each terminal. https://www.nipponsim.jp/ap For routers, it is necessary to add or edit the APN profile. For details, see the instruction manual of your device.
eSIM is a "main unit integrated SIM" that has a built-in SIM inside the smartphone terminal. The difference from the physical SIM card is that you do not need to purchase the physical SIM card each time and it can be completed online, and there is no need to replace the physical SIM and there is less risk of damage to the SIM and equipment.
After purchase, simply scan the QR code and install the eSIM profile to use it.
Please contact us from the inquiry form to the effect that you purchased by mistake. We will replace it with an equivalent physical SIM.
Please note that replacement shipping charges will be borne by the customer .
The product is “for use in Japan” and can be used in Japan.
However, since the product is sold only to customers who live overseas and visit Japan, it is marked as “for overseas residents only”.