​

Seller

DHA Corporation Co. Ltd

Contact Person

Toshihiro Shiozaki

Address

〒105-0014 6F, Shiba Nikei Yuraku Building,

Shiba 1-10-13, Minato-ku, Tokyo, Japan

Explanation of charges other than the product price
Delivery charge

- When Yamato Transport Takkyubin is selected, the shipping fee is 500 yen.

Free shipping via Neko post when you register as a member.

​​

Pick up at Airport Post Office

- Letter Pack Lite: 1100 yen

​

Returns, Exchanges, and Cancellation Fees

- For any returns, exchanges, or cancellations after placing an order, we will charge the following fees regardless of the circumstances:

[Before Shipping] Flat fee of 1,100 yen

[After Shipping] 1,100 yen + shipping costs

 

Cash on delivery fee

- 0-9,999 yen 300 yen

- 10,000-29,999 yen 400 yen

* Cash on delivery is not available if the purchase price is 30,000 yen or more.

Delivery time

Our standard leadtime is to ship out within 3 business days after confirmation of your order. (If you are in a hurry, please contact the support center support@nipponsim.jp )
In case of prepayment, it will be shipped within 3 business days after payment is confirmed.

 

Selling price

・ 980 yen to 30,000 yen

・ The selling price may change due to campaigns.

​

Shipping method

・ Yamato Transport Nekoposu

・ Yamato Transport Takkyubin (courier, courier compact)

・ Others

Payment method

• Credit card payment

  VISA, MASTER, DINERS, JCB, AMEX

• Convenience store settlement
  Seven-Eleven / Family Mart / Lawson / Seiko Mart / Ministop

• Paypal

• ​Pay-easy

• Bank transfer

  • ​Bank name: Rakuten Bank

  • Branch: Second Sales Branch (252)

  • Account number: 7678202

  • Subject: Normal

  • Account name: DHA Corporation Co. Ltd ​​

• Payment time: Please pay within 30 days from the date of order.

 

"Card payment", "convenience payment" and "PAYPAL payment" use the payment agency service of GMO Epsilon, Inc., which is the payment agency. After ordering, you will be taken to the Epsilon payment screen, so please complete the payment. In order to make payments with peace of mind, when customer information is sent via the Epsilon site, it is encrypted using SSL (128bit), and credit card information is not held on this site, so the company strictly enforces it. It is managed in. In the case of convenience store payment, the payment slip number will be announced by Epsilon.

 

Issuance of receipt

If you would like a receipt, please contact the support center ( support@nipponsim.jp ).

Payment deadline (timing )

• Credit card payment

  Payment time: It depends on the card company you use.

​

Return deadline

We do not accept returns after the package has been opened, or eSIM being issued.

For unopened items, please contact the support center (support@nipponsim.jp) within 7 days of arrival.

Return shipping fee

In case of initial failure, we will bear the cost, and in case of customer's convenience, please bear the shipping fee.

Store name

DHA Mobile  (Nippon SIM for Japan)

Telephone number

03-6381-7530

Mail address

support@nipponsim.jp

​