Airport pick-up service
Pick-UP Counter at Airport
Immediately after arriving in Japan
Internet is available
After arriving at the airport, you can contact your family and friends.
Can be picked up early in the morning
Advance orders will be delivered to the airport counter by the day before. Even if your flight arrives early in the morning, you can pick it up as soon as you arrive.
Available at major domestic airports
Pick-up is now available at major domestic airports, including Haneda Airport and Narita Airport. For details, please check the list of airports below.
To have your order shipped on time, please be sure to purchase by 15:00 Japan time, 5 workdays before your arrival.
When ordering, please write down your flight number, arrival date and time, and the name of the recipient. (See diagram below)
If you could not make a note when ordering, please contact firstname.lastname@example.org.
We need to verify your identity, so please be sure to place the order with the same name as your passport name.
Please note that you will not be able to receive it if you are an agent.
Please notice that Pick up is not availaible outside the airport post office business hours.
We will not refund the freight if changes of the shipping address due to unconfirmed business hours of each post office, etc.
Select the airport of your choice on the cart page.
Please select the pick-up location from the shipping method in the checkout.
List of pick-up airports
*Please check the pick-up time from each airport link.