Airport pick-up service
Pick-UP Counter at Airport
Immediately after arriving in Japan
Internet is available
After arriving at the airport, you can contact your family and friends.
Can be picked up early in the morning
Advance orders will be delivered to the airport counter by the day before. Even if your flight arrives early in the morning, you can pick it up as soon as you arrive.
Available at major domestic airports
Pick-up is now available at major domestic airports, including Haneda Airport and Narita Airport. For details, please check the list of airports below.
1) Please make sure to place your order by 15:00 Japan time, 5 days before the arrival date for preparation of shipment.
2) We need to verify your identity, so please be sure to place an order with the same name as your passport name.
3) Please note that you cannot receive the package if you are an agent.
4) Pick it up during the business hours of the airport post office. Pick up is not possible outside business hours.
5) When ordering, please make a note of your flight number, arrival date and time.
Select the airport of your choice on the cart page.
Please select the pick-up location from the shipping method in the checkout.
List of pick-up airports
*Please check the pick-up time from each airport link.