*IMPORTANT*
*To those using Chinese/Hong Kong versions of the iPhone: Many Chinese/Hong Kong iPhones can only be used with a physical SIM. Please purchase a physical SIM instead of an eSIM.
* We do not accept returns or refunds once the QR code is scanned.
* Once a QR code has been scanned, it cannot be reread or reused on another device.
* Please check your device compatibility before placing your order.

[Email delivery]
Email shipments are made in order of purchase during business hours (10am-4pm JST on weekdays; closed on weekends and Japanese PH).

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Please activate your eSIM on our website at least 3 days before your departure date.
https://en.dhasim.jp/activation/
Please contact our customer support should you require immediate assistance.
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[Expiry]
6 months after purchase. Please use this eSIM within the expiry date.

[High-speed communication]
Unlimited high-speed communication using Korea's largest telco line.

[Supported devices]
SIM-free smartphones and tablets. Tethering is available.

[Supported frequency bands]
4G/LTE: Band 1/3/8
3G/W-CDMA: Band 1

[Product package]
Instruction manual with activation code

[How to use]
1. Access the activation application page from the QR code on the package/email.
2. Enter your activation code written on the package/email in the application page.
3. The plan QR code will be sent to your email address entered upon application.
4. Scan your QR code and set up after arriving at your destination.
*Please apply for activation at least 3 days before departure. For immediate assistance, please contact our support center.
*There may be cases where the eSIM does not work when using MVNO (low-cost SIM). Please delete the profile of the MVNO (low-cost SIM) first and proceed to setting up the eSIM. 

[Safe support]
We provide support in Japanese, English, and Chinese, from sales to consultation regarding usage. Please feel free to contact us if you have any questions about the product or its setup.
We provide local support, replacement, and reissuing of SIM cards in Korea.